Working with Local Government Learning Solutions, we deliver half-day or full-day social media workshops : for more information email stewart@atomicsocialmedia.com.au
How is social media best used by local governments? To promote council achievements and events? To save money on interactions with local residents? And which platforms create the most positive effect? Facebook, Twitter, or even Pinterest? In this session you’ll learn practical everyday social media skills, while accessing the chance to be inspired by the possibilities.
Workshop Overview
Social media is not a fad – for constantly expanding numbers of people, it’s deeply embedded in their lives yet it’s a vastly different experience for free individuals than for businesses – and for government, it’s different again.
In this workshop you’ll learn practical everyday social media skills, while accessing the chance to be inspired by the possibilities.
What you will learn
• Best practice development techniques for Facebook, Twitter, Pinterest, LinkedIn and Instagram
• It’s SOCIAL media: that means staff teamwork – and eliciting support from community allies
• How to best integrate social media platforms and apps with each other and with your council’s website
• The risks and opportunities of social media use by local government
Who should attend?
All who need to work with social media regularly or infrequently, or anyone who would like to know more to help facilitate, or be congruent with strategy, implementation and future opportunities.
Social Media for Local Government: Holyroyd Council
Social Media for Neighbourhoods

Twitter is Prestigious – and Dangerous!
David Jones Social Networking Policy
Managers Need To Up Their Game With Social Media: Harvard Business Review
Student Jailed for “Vile Tweet”
Some Basic Organisational Strategies
Multiple staff accounts – cheerleading – 3rd party endorsements …
Applying a Twitter Consciousness to a Personal Facebook Page
Can your Facebook page become a community meeting point? Bodytrim
Relevancy + High Numbers!
Outsourcing – but probably not to the office intern!
Who’s on Twitter?
Pittwater Council inspirational twitpic
My Warringah - Should follow people back
Fairfield City Council - need more photos
Randwick Mayor - ???

Local Allies on Twitter:
PaintMeHappy a Sydney-based self-confessed ‘local government maven’.
What is a “Tweet”? Examples of Tweets
Nicole Greentree about Getting Hired by a Startup
Spicy Ice Cream – shows bit.ly shortener
Chris Miller about Kangaroo Valley


Sydney Twitterati
Ms Darlinghurst
Hollingsworth
Iggy Pintado
Friends of Twitter:
Instagram + Vegan/Pieface + Big Brekkie
Twitter Tales ~ It’s More Than Just ROI …
@NAB @QantasAirways @Telstra @Westpac - consumer power never been more public. Corporates’ goal is to get the matter out of public eye, e.g. Westpac response.
Foodies on Twitter
Top 100 Australian Food Twitterers
Miss Piggy Eats
Hey @sydneycafes. @parracity and @cityofsydney are good Syd ones. I’ve seen some Melb ones do good work getting community orgs onto twitter.
— David Moutou (@Moutou) April 2, 2012
@sydneycafes I am biased towards examples of LG using twitter to connect residents with each other, not just with Council
— David Moutou (@Moutou) April 2, 2012
@sydneycafes check melbourne.vic.gov.au/enterprisemelb…. And then compare yarracity.vic.gov.au/Twitter/ and their community skills training yarracity.vic.gov.au/services/Commu…
— David Moutou (@Moutou) April 2, 2012
Overseas Examples
Local Online Businesses / Associations
The Hills Holroyd Parramatta Migrant Resource Centre
Strathfield Youth Film Festival
Community Social Media
My Northern Beaches on Twitter
My Northern Beaches on Facebook
Councils of Respondents to our Survey:
Liverpool Council - Facebook - Twitter
Wyong Council - Facebook - Twitter
Kogarah Council - Facebook – Twitter
Penrith City - Facebook - Twitter
Further Reading: Relevant Social Media Articles
Listen, Participate, Transform ~ a Social Media Framework for Local Government
Local By Social: How Local Authorities Can Use Social Media to Achieve More For Less
How to Maintain Traditional Customer Service in the Social Media Age
Harvard: Managers Need to Up Their Game with Social Media
10 Strategies for Non-Profits on Pinterest
How Non-Profits Can Use Social Media – The Facebook Edition
Being Social: The MEC Guide to Social Media
What is Pinterest?
Pinterest – Fantastic to Use with Twitter (and Facebook):
http://pinterest.com/stewartdawes/
Great for infographics e.g. History of the Web
http://pinterest.com/EmpowerSM/
Examples:
Cut-through is a great reason to do Instagram, Pinterest & Linked In for starters.
Facebook Buys Instagram for $1 Billion
Facebook has just finished a deal to acquire mobile photo sharing app Instagram for approximately $1 billion in cash and stock. Instagram will remain an independently branded stand-alone app that’s separate from Facebook, but the services will increase their ties to each other. Read article …
My humble most-liked Instagram pic
Sydney Councils on Instagram
Flickr
More Council Websites
Randwick Council … and also on Youtube.
City of Sydney and also on Youtube.
Keep in touch with Us – we #FollowBack
Nicole: @EmpowerSM
Stewart: @sydneycafes
Social Media News Sources:
@mashable
@jeffbullas
@askaaronlee
@silkcharm
@chrisvoss
@SEOtherapy
@EmpowerSM
Plus @iggypintado, @socmediologist, @hollingsworth etc etc …
Further Reading: Social Media Articles:
Quality info for student research: how to use Google more effectively
http://mashable.com/2011/11/24/google-search-infographic/
Great Social Media Video on Youtube
http://www.youtube.com/watch?v=lFZ0z5Fm-Ng&noredirect=1
A Visual History of Twitter
http://mashable.com/2011/09/30/twitter-history-infographic/
40 Fascinating Twitter Facts
http://waynemansfield.blogspot.com/2011/10/40-fascinating-twitter-facts.html
4 Social Media Trends in 2012
http://www.huffingtonpost.com/beverly-macy/social-media-business_b_1065400.html?t=1320010518
Best 3 Social Media Infographics
http://blog.involver.com/2011/10/17/best-social-media-infographic/
Are your tweets being heard?








Recent Twitter Joinees from our Workshops:
@EngagingChina
@NicolaParise1
@LucieDaGraca
@cjmedlicott
@georgialeathart
@kccwyc
@2012SBrallyteam
@nathwiltshire
@jazpreetdhillon

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